What is Senbwl?
A:We are a large clothing company integrating R&D, design and production, with a factory area of 1,600 square meters and 120 sets of various advanced clothing equipment. 150 employees. Specializing in the production of sports and outdoor clothing, customized T-shirts, Polo shirts, quick-drying clothes, sweatshirts, windbreakers, advertising shirts, vests, work clothes and other clothing.
Our production technology has received various authoritative certifications
How do I make a purchase on the Senbwl website?
A: To make a purchase, select the item you want to buy, choose your size and color preference, add it to your cart, and proceed to checkout.
Can I exchange or return my purchase?
A: Yes, we accept exchanges and returns within 30 days of purchase if the item is in its original condition.
How long does it take to receive my order?
A: It depends on your location. Generally, orders are delivered within 7-14 business days.
What payment methods are accepted on the Senbwl website?
A: We accept credit cards (Visa, Mastercard, American Express) and PayPal.
Do you offer free shipping?
A: Yes, we offer free shipping on all orders.
What should I do if the item I received is damaged or defective?
A: Please contact our customer service team immediately, and we will assist you with a replacement or refund.
Can I track my order?
A: Yes, you can track your order through the tracking number provided in your order confirmation email.
Is my personal information secure on the Senbwl website?
A: Yes, we use secure technology to protect your personal information and maintain your privacy.
How do I know which size to choose?
A: We have a size chart available on each product page to help you choose the correct size.
Can I cancel my order after it has been placed?
A: You may request to cancel your order before it has shipped. Please contact our customer service team as soon as possible.
Do you offer gift cards?
A: Yes, we offer gift cards for purchase on our website.
Can I use multiple promo codes on a single order?
A: No, only one promo code may be used per order.
Do you offer international shipping?
A: Yes, we offer international shipping to select countries.
How can I contact Senbwl customer service?
A: You can contact us through our website's contact form or email us at service@senbwl.com
