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Shipping policy

*When will you ship my order?

🚚Your order will ship out as soon as it’s processed by our warehouse. We usually send out orders within 36 hours, but our promised order processing time is 5 working days depending on product design and item.

 

MY ORDER STATUS SAYS “DELIVERED” BUT I HAVE NOT RECEIVED IT.

Please contact us at service@senbwl.com

 

HOW LONG WILL MY ORDER TAKE TO ARRIVE?

Shipping times vary depending on your country of residence and the shipping method you select. You can choose a different delivery method (Free Shipping or Fast Shipping) and check the estimated delivery time on the page before payment after creating an order.

 

WILL I NEED TO PAY DUTIES AND TAXES?

Shipping is free, but the customs tax on international shipments are the customer’s responsibility and vary depending on the country.